Agreement Notice
By using 1xbetapk, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data as described here, please discontinue use of the platform and contact support to close your account. This policy should be read alongside our Terms and Conditions.
1 Data We Collect
1xbetapk collects personal data in three ways: data you provide directly when registering and using the platform, data collected automatically when you interact with our systems, and data we receive from third-party service providers who help us operate. Below is a precise breakdown of what falls into each category.
Data You Provide Directly
| Data Type |
Examples |
When Collected |
Required? |
| Identity Information |
Full name, date of birth, CNIC number |
Registration & KYC verification |
Required |
| Contact Details |
Mobile number, email address |
Registration |
Required |
| Address Information |
Residential address, city, province |
KYC verification |
Required |
| Payment Details |
Easypaisa/JazzCash account number, bank account details |
Deposit & withdrawal |
Required |
| Identity Documents |
CNIC copy, utility bill |
KYC verification before first withdrawal |
Required |
| Communication Content |
Support chat transcripts, emails |
When you contact support |
Contextual |
Data Collected Automatically
When you browse and use 1xbetapk, our systems automatically record certain technical information that helps us operate the platform, detect fraud and improve performance:
- Device information: device type, operating system version, browser type and version
- IP address: used to determine approximate location for regulatory compliance and fraud detection
- Session data: pages visited, time spent, actions taken within the platform, betting and game history
- Login records: timestamps of logins and logouts, failed login attempts
- Transaction logs: deposit and withdrawal records, bet placement records, game session records
No Sensitive Data
1xbetapk does not collect or store sensitive personal data such as biometric information, health records, religious beliefs or political opinions. The only document we require for identity verification is your CNIC, which is a standard legal identity document used across all regulated financial and gaming services in Pakistan.
2 Why We Collect Your Data
Every piece of data 1xbetapk collects has a defined purpose. We don't gather information without a clear reason for needing it. The legal basis and purpose for each type of data collection is detailed below.
- To create and manage your account: Your name, contact details and login credentials are necessary to establish your account and allow you to access 1xbetapk's services securely.
- To verify your identity (KYC): CNIC and address documents are required to comply with anti-money laundering (AML) regulations and to confirm you meet the minimum age requirement of 18 years before any withdrawal is processed.
- To process deposits and withdrawals: Payment details are required to receive your deposits and send your winnings to the correct account via Easypaisa, JazzCash, bank transfer or card. 1xbetapk does not store full card numbers — card payments are handled by a PCI-DSS compliant payment gateway.
- To provide customer support: When you contact 1xbetapk support, we record the conversation to resolve your query and to maintain a record in case the same issue recurs.
- To detect and prevent fraud: Device data, IP addresses and betting patterns are analysed to identify suspicious activity, protect the integrity of sports markets and prevent bonus abuse.
- To send you relevant communications: If you have opted in to promotional communications, we may send you messages about bonuses, new games, tournaments and offers. You can opt out of these at any time from your account settings or by replying STOP to any SMS.
- To improve the platform: Aggregated, anonymised usage data helps us understand how players use 1xbetapk so we can fix problems and build features that people actually want.
3 Who We Share Your Data With
1xbetapk does not sell personal data. We share data with third parties only where it is necessary to operate the platform. Every third party that handles 1xbetapk player data is required to maintain the same standard of data protection we apply ourselves.
Categories of Third Parties We Work With
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay and our card payment gateway receive the minimum data necessary to process your transactions. This is limited to your account identifier, transaction amount and the payment details you provide.
- Game providers: When you play a game from Pragmatic Play, NetEnt, Microgaming or another studio through 1xbetapk, a session token is passed to the provider's servers so they can serve the game. Game providers see your session data but not your full account details or payment information.
- Identity verification services: For KYC document checks, 1xbetapk may use a regulated third-party verification provider. Your CNIC and supporting documents are transmitted securely to this service for the sole purpose of identity verification.
- Analytics providers: Aggregated, anonymised usage statistics are shared with analytics providers to help us understand platform performance. Individual player data is not included in these reports.
- Regulatory and law enforcement authorities: Where required by law, 1xbetapk will disclose account information to relevant authorities. We will inform you when this occurs unless we are legally prohibited from doing so.
What We Never Do
1xbetapk never sells your personal data to advertisers, data brokers or marketing companies. We never share your betting history with employers, insurers or credit providers. We do not share your contact details with other gambling operators.
4 How We Protect Your Data
Data security at 1xbetapk operates at several layers simultaneously. No single measure is relied upon in isolation — security is a system of overlapping controls, each reducing risk where the others might not catch something.
- Encryption in transit: All data between your browser/app and 1xbetapk servers uses TLS 1.2 or higher (256-bit SSL). The padlock icon in your browser confirms this connection is active.
- Encryption at rest: Sensitive stored data — including payment details and identity documents — is encrypted at rest using AES-256 encryption on our servers.
- Access controls: 1xbetapk staff access to player data is role-based and logged. Support staff can see only what they need to resolve your query. Administrative access requires multi-factor authentication.
- Regular security audits: Our platform infrastructure undergoes periodic third-party security assessments. Identified vulnerabilities are remediated according to a severity-based timeline.
- Fraud monitoring: Automated systems monitor transactions and login activity for patterns consistent with account compromise or fraudulent use. Unusual activity triggers an alert and may temporarily lock your account pending verification.
- Secure document handling: KYC documents are stored in an isolated, access-controlled environment. Once verification is complete, the review queue is cleared. Documents are retained only as required by regulatory obligations.
Your Part in Security
1xbetapk's security measures protect the server side. You protect the client side by keeping your password confidential, enabling a strong account PIN and logging out of shared devices. If you suspect your account has been accessed without your permission, contact 1xbetapk support immediately.
5 Cookies and Tracking Technologies
1xbetapk uses cookies — small data files stored in your browser — and similar technologies to make the platform work properly, remember your preferences and understand how players use the site. Here is a breakdown of the types of cookies we use.
| Cookie Category |
Purpose |
Can Be Disabled? |
| Essential |
Keep you logged in, maintain your session, prevent cross-site request forgery attacks. Without these, the platform cannot function. |
No — required for basic operation |
| Analytics |
Track which pages are visited most, where errors occur and how long players spend on different sections. Data is aggregated and anonymous. |
Yes — via browser settings |
| Functional |
Remember your language preferences, recently played games, table bet limits and display settings. |
Yes — but affects your experience |
You can manage or delete cookies at any time through your browser settings. Most modern browsers (Chrome, Firefox, Safari, Samsung Internet) have a clear cookie management interface in their settings or privacy menus. Disabling essential cookies will prevent 1xbetapk from functioning correctly — you will not be able to log in or place bets without them active.
6 How Long We Keep Your Data
1xbetapk retains personal data only as long as necessary for the purpose it was collected or as required by applicable legal and regulatory obligations. The key retention periods for different data types are as follows:
- Account data (name, contact details, login credentials): Retained for the life of your active account plus five years following account closure. This retention period covers potential dispute resolution and regulatory audit requirements.
- KYC documents (CNIC, utility bills): Retained for a minimum of five years following your last transaction, in line with AML record-keeping requirements.
- Transaction records (deposits, withdrawals, bets, game history): Retained for a minimum of five years from the date of each transaction.
- Support communications: Live chat transcripts and email correspondence retained for two years from the date of the last message in the conversation.
- Technical logs (IP addresses, login timestamps): Retained for twelve months, after which they are deleted or anonymised.
- Marketing preferences: Retained for the life of your account or until you withdraw consent for marketing communications, whichever comes first.
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
7 Your Privacy Rights
As a 1xbetapk player, you have specific rights regarding your personal data. These rights are listed below along with how to exercise each one. All rights-related requests are handled free of charge and responded to within 30 days.
